Privacy Policy

This page explains what Palazzo Ceraselli collects when you use palazzoceraselli.com. It is not a substitute for a full policy generated by a service such as Iubenda, which we may adopt later. Questions: welcome@palazzoceraselli.com.

What we collect

If you write to us, subscribe to the newsletter, or send a partnership enquiry, we receive the details you type: name, email, and message. Booking requests are handled by our reservation partner (Octorate), under their own privacy notice. The site also uses privacy-friendly analytics (page views, and clicks on Book, email, and phone) without advertising cookies.

Why

To reply to you, send the seasonal notes you asked for, and understand which pages help guests plan a stay. We do not sell personal information.

How long

Enquiry emails are kept for as long as the conversation is useful, then deleted. You can ask us to erase a newsletter address at any time.

Your rights

If you are in the EU or UK you can ask for access, correction, or deletion. Write to welcome@palazzoceraselli.com. You may also complain to the Garante per la protezione dei dati personali.